SaaS Escrow

SaaS Escrow is a service that ensures you have secure access to your cloud-based applications and data in the event your SaaS vendor becomes unavailable. With Escrow as a Service, the critical components of your SaaS application—such as code, configurations, data, and access credentials—are stored with a trusted third party, ensuring business continuity.

SaaS Escrow protects businesses from the risks associated with SaaS vendors, such as sudden shutdowns, mergers, acquisitions, or service interruptions. If your SaaS vendor becomes unreachable or ceases operations, the escrow agreement guarantees that your company will continue to have access to your application and its data to prevent downtime or loss of critical business functions.

While traditional software escrow focuses on source code for on-premises software, SaaS Escrow specifically addresses cloud-hosted applications. In a SaaS Escrow Agreement, the focus is on ensuring that all components needed to access, restore, or redeploy the application and its data are securely stored, with specific conditions for access and release if required.

SaaS Escrow Verification ensures that your SaaS application is operational and that you have the necessary components (such as configurations, access credentials, and data) to restore or redeploy the service if needed. We offer different verification levels based on the needs of your business, including testing for access to your application or verifying that your entire environment is ready for redeployment.

The frequency of SaaS Escrow Verifications depends on the criticality of the application, the frequency of updates, and the terms of your SaaS Escrow Agreement. Typically, we recommend annual or bi-annual verification to ensure that your deposit remains up to date and that you can continue to access the software as intended.

If your SaaS vendor becomes unavailable or ceases to provide services, the SaaS Escrow Agreement allows you to immediately access your deposited application, data, and configuration. This ensures that your business can maintain operations, whether by transitioning to another vendor, redeploying the application in-house, or continuing to use the software without disruption.

Yes, SaaS Escrow can be used for a wide range of cloud applications, from mission-critical software to industry-specific tools. Whether you use SaaS applications for HR management, finance, CRM, or customer support, SaaS Escrow ensures that your data, application, and environment can be restored or redeployed if necessary.